Privacy Policy

Home » Privacy Policy

Who we are

Our website address is: https://www.mediterra.com.cy,  www.mediterra.cy

What personal data we collect and why we collect it

What is personal information?

Personal Information is information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or indirectly, by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

We do not consider personal information to include information that has been anonymized or aggregated so that it can no longer be used to identify a specific natural person, whether in combination with other information or otherwise.

We collect personal information from you when you use our Services.

We collect personal information from you and any devices (including mobile devices) you use when you: use our Services providing us information on a web form

Contact forms

From contact forms we collect:

  • Contact us form
    • Name
    • Email
    • Subject
    • Message
  • Product inquiry
    • Name
    • Email
    • Product of interest (Product title)
    • Message

Stored in Exchange server for reply and correspondence to inquiries and contacts.

Security Logs

The IP address of visitors, user ID of logged in users, and username of login attempts are conditionally logged to check for malicious activity and to protect the site from specific kinds of attacks. Examples of conditions when logging occurs include login attempts, log out requests, requests for suspicious URLs, changes to site content, and password updates. This information is retained for 7 days.

Cookies

What are cookies?

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Cookie categories

Technical

We user technical or session cookies that are used when you login that do not store any personal information but are used to check if you have cookies enabled on your browser, control the session such as check if you are logged in and check/recognise the session after login. These cookies are required for you to use our website and cannot be blocked because the website will not be functional.

Third-party

Cookies placed by third-party services such as Google and Youtube through embedding videos on our website.

List of cookies used

To revoke consent to the cookies and privacy disclaimer you can press the “Manage consent” button at the bottom left of your screen.

CookieDescriptionExpiresPurposeDomainProvider
CONSENTUsed by YouTube (Google) for storing user preferences and other unspecified purposes - https://www.google.com/policies/privacy/10 years or more
Third Party.gstatic.com, .google.comYouTube, Google
1P_JARThese cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.1 month
Third Party.gstatic.com, .google.comYouTube, Google
OTZThese cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Most likely this cookie is related to youtube videos in this case. Mediterra provides videos for its products on some product pages. Google places this cookie so that the video watched matches the preferences, a user has on his/her youtube account. It may also track the user for advertising purposes but exact purpose is not clearly disclosed by the provider.

Please read:
Google Privacy Policy at - https://www.google.com/policies/privacy/
Session EndThird Party.youtube.com
.google.com
www.google.com
YouTube, Google
PREFThis cookie stores your preferences and other information, in particular preferred language, how many search results you wish to be shown on your page, and whether or not you wish to have Google’s SafeSearch filter turned on.

Placed by youtube when a youtube video is embedded. Mediterra provides videos for its products on some product pages.

Please read:
Google Privacy Policy at - https://www.google.com/policies/privacy/
2 - 10 years from set/ updateThird Party.youtube.com
.google.com
YouTube, Google
GPSRegisters a unique ID on mobile devices to enable tracking based on geographical GPS location.

Placed by youtube when a youtube video is embedded. Mediterra provides videos for its products on some product pages.

Please read:
Google Privacy Policy at - https://www.google.com/policies/privacy/
Session endThird Party.youtube.com
.google.com
YouTube, Google
YSCThis cookie is set by the YouTube video service on pages with embedded YouTube video.

Placed by youtube when a youtube video is embedded. Mediterra provides videos for its products on some product pages.

Please read:
Google Privacy Policy at - https://www.google.com/policies/privacy/
Session EndThird Party.youtube.com
.google.com
YouTube, Google
VISITOR_INFO1_LIVEUsed by YouTube (Google) for storing user preferences and other unspecified purposes -

Placed by youtube when a youtube video is embedded. Mediterra provides videos for its products on some product pages.

Please read:
Google Privacy Policy at - https://www.google.com/policies/privacy/
8 months from set/update
Third Party.youtube.com
.google.com
YouTube, Google
PHPSESSIDCookie generated by applications based on the PHP language. This is a general purpose identifier used to maintain user session variables. It is normally a random generated number, how it is used can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.Session endFunctional.mediterra.com.cyMediterra
cookielawinfo-checkbox-non-necessary, viewed_cookie_policy, CookieLawInfoConsent, cookielawinfo-checkbox-necessaryCookies placed by Mediterra to determine if a user declined or accepted the use of Cookies and checks consent given to enable or disable items and sections on the website accordingly such as youtube videos.From date set or until revokedFunctional.mediterra.com.cyMediterra
wordpress_test_cookie,
wordpress_logged_in_,
wordpress_sec
Used by Mediterra's CMS - Content Management System to: Check if a user is logged in, check if cookies of the browser are enabled and for recognising the session after logging in.Session endFunctional.mediterra.com.cyMediterra
rs6_overview_paginationTracks downtime and other browser related issues. Helps track issues with the Slider UI. Slider exists in the home page.Session end - 2 yearsFunctional.mediterra.com.cyMediterra

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

YouTube

Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.

If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.

Google Web Fonts

For uniform representation of fonts, this page uses web fonts provided by Google. When you open a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly.

For this purpose your browser has to establish a direct connection to Google servers. Google thus becomes aware that our web page was accessed via your IP address. The use of Google Web fonts is done in the interest of a uniform and attractive presentation of our plugin. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

If your browser does not support web fonts, a standard font is used by your computer.

Further information about handling user data, can be found at https://developers.google.com/fonts/faq and in Google’s privacy policy at https://www.google.com/policies/privacy/.

Who we share your data with

This site is scanned for potential malware and vulnerabilities by the iThemes Site Scanner. We do not send personal information to the scanner; however, the scanner could find personal information posted publicly (such as in comments) during the scan.

Where we send your data

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see the iThemes Privacy Policy.

How long we retain your data

Security logs

Security logs are retained for 7 days.

Web form messages

Web form messages are retained in our server as long as the correspondence is continued. Then saved and/or archived.

What rights you have over your data

Under the General Data Protection Regulation (EU) 2018/679 applicable from 25 May 2018 you have the following rights with regards to the personal information we hold about you:

  • the right to access the personal information that Mediterra holds about you at any time;
  • the right to ask Mediterra to update and correct any out-of-date or incorrect personal information held about you;
  • the right to opt out of any marketing communications that Mediterra may send you;
  • the right to request to erase your personal data.

Contact information

C.P.A. Mediterra Trading Ltd
21 Ayias Kassianis Street,  Office 001
2415 Engomy, Cyprus
Tel. +357 22253304, Fax +35722253306, gdpr@mediterra.cy

How we protect your data

Emails received from our website Contact Us Web Form, are saved in our server with all necessary precautions and firewalls provided by our IT consultant.

We are committed in respecting, protecting and maintaining your privacy. As part of our Privacy Policy, we enforce physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal data.

You should be aware that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

This site is scanned for potential malware and vulnerabilities by Sucuri’s SiteCheck. We do not send personal information to Sucuri; however, Sucuri could find personal information posted publicly (such as in comments) during their scan. For more details, please see Sucuri’s privacy policy.

We are using SSL Encryption in order to encrypt communication between your client and our server.

This site is part of a network of sites that protect against distributed brute force attacks. To enable this protection, the IP address of visitors attempting to log into the site is shared with a service provided by ithemes.com. For privacy policy details, please see this link.

It is important to log information of this category in order to keep your data on our website secure and to ensure that the website remains clean and free of any malicious entities. We do not use this information for any other reason than performing traffic monitoring and block malicious attacks from breaching the website.

What data breach procedures we have in place

In case of a breach, we will report the breach to our local Data Protection Authority within 72 hours http://www.dataprotection.gov.cy/.

Industry regulatory disclosure requirements

As per Medical Device Regulations